FREQUENTLY ASKED QUESTIONS

What makes us different than our competitors?

Plasma vs. LCD?

What's right for your business: 8 OHM vs. 70 Volt?

What are licensing fees?

Who are BMI, SESAC, and ASCAP?

Why DirecTV instead of Cable?

Why choose Baystate?

 

For more information on these and any other questions you may have, please contact Baystate Audio & Media Services to get the answers you are looking for.


What makes us different than our competitors?

  1. Building personal relationships with all of our clients, no matter what the size, is what drives us
  2. A culture that focuses on customers first
  3. The ability to respond quickly
  4. Our customers have direct contact with us, not via a call center
  5. We can offer a wide variety of products and services to meet the needs of our customers - financial or otherwise
  6. Our customers are able to reach us 24/7, including holidays
  7. Financing by Direct Capital is available


Plasma vs. LCD?

Plasma today still has the better and extremely bright picture and wide viewing angle however Plasma is more closely related to television technology and is susceptible to something called burn in. Burn in is not usually a problem in most television applications because the image is constantly changing however sometimes if a Plasma tv is left on a channel like CNN then the logo at the bottom of the screen may eventually burn in. LCD is not susceptible to burn but does have what is called picture memory and will retain an image if left in place for lengthy amounts of time, this will eventually fade though when the image is changed. LCD has whats called artifacting on fast moving images which means the image is not updated fast enough. This can cause the image to appear blurry and jumpy when watching fast moving video. It all comes down to each of the technologies have pluses and minuses and we can help you decide which is right for your application.


What's right for your business: 8 OHM vs. 70 Volt?

This is a simple answer, if your system is going to have several speakers throughout then a 70 Volt distributed system is what you will need. When several 8 OHM speakers are connected in a system then the wiring becomes a nightmare and will almost never be balanced properly meaning different volume levels at different speakers. 70 Volt systems deliver equal power to all speakers for a more constant level of sound. 70 Volt system require special commercial amplifiers and accessories so let us help you design your sound system to give the highest comfort level for your customers.


What are licensing fees?

Music today is the property of the artist and label and cannot be played in a commercial environment without the owners receiving their rightful fees for allowing the business owner to use it.


Who are BMI, SESAC, and ASCAP?

BMI (Broadcast Music INC), ASCAP (American Society of Composers, Authors and Publishers), SESAC (Society of European Stage Authors and Composers). These are music licensing agencies formed to collect the fees and pay them to the artists and labels. They are acting on behalf of the owners of the music and lyrics.


Why DirecTV instead of Cable?

DirecTV delivers an all digital signal to today's high tech screens they are also adding HD programming channels at a higher rate than most other providers. DirecTV is also the only place you can get NFL Sunday Ticket for your establishment.


Why choose Baystate?

Baystate offers commercial products and backs them with commercial warranty's. Consumer chains are not allowed to sell DirecTV product or programming to commercial establishments which almost always causes the customer inevitable problems and headaches.